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Our Newsletter includes:
  • Case studies from other practices
  • Helpful tips for applying feedback in your practice
  • General articles about practice quality improvement
  • Accreditation related advice and support
Grow your patient loyalty

Grow your patient loyalty

Do you gather real-time feedback to inform your day-to-day business decisions? If not, you are likely to be negatively affecting patient loyalty. Loyal clients grow the business quicker than any marketing and sales work. Existing customers are 50% more likely to try new products, spending 31% more than new customers overall. Businesses can grow revenues between 4% and 8% above their market when prioritising better customer (patient) service experiences. 
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