Drive improvements - see how feedback can work for you
Understand what is important to your patients
Discover the online patient feedback system like no other, giving SMART feedback that is Specific, Measurable, Achievable, Relevant and Time-based.
UltimateQ™ is more than a patient feedback system. It combines the Patient Satisfaction Score (PSS), an accreditation-ready patient experience survey and an analytics engine that delivers easy to understand and actionable insights. Using real time data, you can track how your patients really see you, all while bench marking yourself against other practices.
And when it comes to accreditation time, no more scrambling to get patients to complete a paper-based questionnaire that you would normally need to manually collect, organise, count, and then analyse. Instead, with a click of a button you have your accreditation-ready patient survey report.
The solution for busy practices
Make feedback part of your daily routine
Easy to navigate, user friendly and fully supported
Saves time, doesn’t add to your workload
Concise and up-to-date reporting - results are immediately available
Highlights the gaps (risk management)
Survey link is available to incorporate into your systems or use the QR code
The UltimateQ™ system exceeds accreditation requirements
Drives improvements - see how patient feedback can work for you
For Patients the UltimateQ™
Provides an opportunity to give feedback to your practice
Timely feedback in action (see your feedback improve your practice)
Quick, easy, simple, to the point
Accessible from any device and flexible to be used at a time that suits
For Enterprise UltimateQ™
Enables advanced comparison
Provides a real-time gauge of performance and risk
Can be leveraged in promotion for both recruitment and sales